New travel requirements to Canada

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New travel requirements to Canada: all you need to know

New travel requirements require travellers to provide information both upon and after entry to Canada. This is in order to combat the spread of COVID-19, and obliges travellers to provide a quarantine plan and contact information. Moreover, the government introduced mobile app ArriveCAN to create a secure and user-friendly platform for travellers to comply.

So what do I need to do before my arrival?

Before boarding your flight, you must submit your contacts and flight plan electronically if Canada is your final destination. Of course, you must include a quarantine plan and a self-assessment of COVID-19 symptoms. ArriveCAN will show a receipt which you must present to a border services officer.

If you do not submit the required information in time, you could face up to a $1,000 fine. However, a verbal warning will be more common. There will be exceptions if passengers can prove that they could not submit the documents electronically “due to personal circumstances, such as a disability or inadequate infrastructure”.

So what do I need to do after my arrival?

After entering the country by air, land or marine modes, you must submit new information through ArriveCAN or by calling the toll-free number 1-833-641-0343. Travellers must also confirm within 48 hours to have arrived at a place of quarantine or isolation. Also, those in quarantine must complete a daily COVID-19 symptoms self-assessment form during the isolation period.

If you arrived without using ArriveCAN, you will be required to call the number, since you cannot revert to using ArriveCAN after your entry.

You can download ArriveCAN which is now available on Google Play for Android or through the App Store for iOS. But mobile is not the only option: you can also submit your information by signing online.